Azure Virtual Desktop operations

Help desk control for AVD, without opening the Azure Portal.

Sign up, connect an Entra app your team owns, then delegate session actions to anyone you choose. Help desk or the business can disconnect, log off, or message users on the host pools you give them. No Azure Portal. No ticket. Every action is written to the audit log.

Start 14-day trialSee how it works

Your Azure stays yours. Delegated users do not need their own Azure licences.

  • Hosted by Syba
  • Cyber Essentials certified
  • Your own Entra app
  • Hosted by SybaOne product, many customers. We do not drop ARM into your subscription.
  • Checked before saveWe list subscriptions first, then store the secret.
  • Delegate any poolGive a person or a team one host pool. The business can act without a ticket.
  • Encrypted secretsAES-256-GCM. You can rotate. We never show the secret again.

See it in action

Connect, delegate, and clear a session

Watch an Entra app get checked, a host pool handed to the business, and a stuck session cleared without the Azure Portal.

50 seconds, with sound. Connect Azure, delegate a pool, clear a session.

Daily work

See sessions in one place

Active, idle, and disconnected in a single table. Refresh when you need it, or wait for the next collect. Log off asks you to confirm. Each action goes in the audit log.

Session actions

Who uses it

Help desk, or the people who run the pool

Service desk

Disconnect a stuck session without giving the analyst a privileged Azure role.

The business

Hand a department their own host pool. They clear their own sessions and skip the ticket queue.

AVD owners

Put Desktop Virtualization Contributor on an app registration, not on every helper.

MSPs

One AvdControl tenant can hold more than one Entra connection when you need it.

How it works

You subscribe on the website. Azure stays an API you already run.

  1. 1

    Subscribe on the website

    Checkout creates your organisation. There is no ARM template and no Azure Marketplace wait.

  2. 2

    Connect Azure

    Create an Entra app, grant Desktop Virtualization roles, and paste the IDs. We check them before anything is stored.

  3. 3

    Pick host pools

    We list subscriptions and pools. You choose who can see which pool.

  4. 4

    Hand over the console

    Give help desk or the business disconnect, message, or log off on only the pools they own. They do not need a ticket. Every action is logged.

Case studies

See the same path in four sectors

Education, MSP, enterprise, and public sector. Composite scenarios, not named-customer quotes.

University help desk

First line and selected faculty clear stuck sessions without a ticket or Azure Portal access.

Read the scenario

MSP, several customers

One console, one connection per customer Entra tenant.

Read the scenario

All case studies

Questions we get a lot

What is AvdControl?
A console we host for Azure Virtual Desktop. Help desk and session admins can see live sessions and take action without using the Azure Portal.
Do you deploy into our Azure subscription?
No. AvdControl is one multi-tenant service. Your AVD estate stays in your subscription. You connect with an app registration you own.
Who can do what?
Roles go from viewer up to tenant owner. You can give any person a role on any host pool, resource group, subscription, or connection. Help desk or a business owner can disconnect and send messages. Log off needs session admin or above. The business can fix a stuck session without logging a ticket.
Where do secrets live?
Client secrets are encrypted with AES-256-GCM in our database. After save, the API never returns them. You rotate a secret; you cannot read the old one back.
How does the trial work?
Fourteen days on your own tenant after checkout. Cancel before the trial ends and you will not be billed.

Start a tenant this week

The trial includes the console. Connect your Entra app when you are ready to see live sessions.

Start free trialView pricing